Privacy Policy
Last updated: 9/8/2025
1. Introduction
At Potentia - Workout Planner ("we," "our," or "us"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.
We believe in transparency about our data practices and your rights regarding your personal information.
2. Information We Collect
Personal Information You Provide
- Account Information: Name, email address, password
- Profile Information: Optional profile details you choose to share
- Payment Information: Processed securely through Stripe (we don't store card details)
- Communications: Messages you send to our support team
Workout and Usage Data
- Workout Plans: Exercise routines, sets, reps, and customizations you create
- Custom Designs: Themes, colors, and branding preferences you save
- Usage Statistics: PDF downloads, workout creations, and feature usage
- Preferences: Settings and customization choices
Automatically Collected Information
- Device Information: Browser type, operating system, device identifiers
- Usage Analytics: Pages visited, features used, time spent on service
- Log Data: IP addresses, access times, error logs
- Cookies: Session data and preference storage (see Cookie Policy below)
3. How We Use Your Information
Service Provision
- Create and manage user accounts
- Generate and save workout plans
- Process PDF downloads
- Manage subscriptions and billing
Service Improvement
- Analyze usage patterns and user behavior
- Improve features and functionality
- Debug and resolve technical issues
- Optimize user experience and performance
Communication
- Send service notifications and updates
- Provide customer support and assistance
- Share important service changes
- Send subscription and payment confirmations
Security and Legal Compliance
- Prevent fraud, abuse, and unauthorized access
- Comply with applicable legal obligations
- Protect and secure user accounts
- Enforce our terms of service
4. Information Sharing and Disclosure
Data Selling Policy: We do not sell, trade, or rent your personal information to third parties for marketing purposes.
Limited Sharing Scenarios
- Payment Processing: Stripe processes payments securely on our behalf
- Service Providers: Trusted vendors who help us operate the service (hosting, analytics)
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In the event of a merger or acquisition (with notice)
- With Your Consent: When you explicitly authorize sharing
5. Third-Party Services
Stripe Payment Processing
We use Stripe to process payments securely. Stripe handles your payment information according to their privacy policy and PCI DSS compliance standards. We do not store your credit card information.
Email Services
We use trusted email service providers to send transactional emails including welcome messages, password resets, and subscription notifications.
Analytics Services
We may use privacy-focused analytics tools to understand how users interact with our service. These tools are configured to respect user privacy and comply with data protection regulations.
6. Data Storage and Security
Security Measures
- Industry-standard encryption for data in transit and at rest
- Secure authentication and password hashing
- Regular security audits and updates
- Access controls and monitoring systems
- Secure hosting infrastructure
Data Retention
- Account Data: Retained while your account is active
- Workout Plans: Saved until you delete them or close your account
- Usage Logs: Typically retained for 12 months for security and analytics
- Payment Records: Retained as required by financial regulations
7. Your Privacy Rights
Data Access and Portability Rights
- Request a copy of your personal data
- Export your workout plans and customizations
- View and review your account information
Data Control and Deletion Rights
- Update and modify your personal information
- Delete individual workout plans and designs
- Request complete account closure and data deletion
How to Exercise Your Rights
- Account Settings: Update most information directly in your account
- Data Export: Contact support for a complete data export
- Account Deletion: Request permanent account deletion via support
- Questions: Email us at support@potentiaworkout.com
8. Cookies and Tracking
Essential Cookies
We use essential cookies to provide basic functionality like user authentication, session management, and security features. These cookies are necessary for the service to work properly.
Optional Cookies
- Preferences: Remember your settings and customizations
- Analytics: Understand how you use our service (with your consent)
- Performance: Optimize loading times and user experience
Cookie Control: You can manage cookie preferences in your browser settings. Note that disabling essential cookies may affect service functionality.
9. International Data Transfers
Your information may be transferred to and maintained on servers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ from those in your jurisdiction.
We ensure that any international transfers are conducted with appropriate safeguards in place to protect your personal information in accordance with applicable data protection laws.
10. Children's Privacy
Age Restriction: Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us immediately.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:
- Posting the updated policy on our website
- Sending you an email notification (for significant changes)
- Providing in-app notifications when you next use the service
12. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Email: support@potentiaworkout.com
Website: potentiaworkout.com
This Privacy Policy is designed to help you understand how we protect your privacy while providing our workout planning service.